Administration Assistant

Role Purpose

The purpose of the role is to manage the front desk and provide efficient administrative support to ensure smooth daily office operations and a professional first point of contact for customers and visitors.

Roles and Responsibilities

• Manage the reception area and ensure a professional and welcoming environment.
• Answer, screen and direct incoming telephone calls.
• Order stationery and liaise with service providers.
• Perform general administrative duties
• Coordinate deliveries, couriers and office supplies
• Support event co-ordination and meeting refreshments
• Timeously generate requisitions and receipt all purchased order on the ERP system
• Follow up on account queries and provide supporting documentation where required.
• Provide administrative support to management and various departments.
• Maintain accurate records and documentation.
• Stand-in duties for Storeman and Production Clerk

Qualifications and Experience

• Matric / Grade 12
• Minimum 3 years’ experience in reception, office administration or a similar role.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Experience in ERP system
• Excellent telephone etiquette and customer excellence

Competencies (skills, knowledge and characteristics)

• Excellent communication and interpersonal skills
• Attention to detail
• Time Management
• Ability to prioritise and multitask
• Reliable and responsible

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