Human Capital Operations Associate

Purpose of the Role:

To deliver an efficient and effective Human Capital administration and payroll processing service to employees across the AECI Group (South Africa, Africa, Mauritius and Internationally), in accordance with Human Capital policies, procedures and applicable legislation.

This encompasses transacting on the Human Capital systems, providing first line support and advice to the business, and maintaining employee records.

Role and Responsibilities:

Processing and Administration

Demonstrated ability to efficiently and accurately process information related to employee data and payroll, ensuring validity and quality.  Self Checking to ensure zero errors.

Applicable legislation on a global scale
Understanding the body of rules, laws, statutes, and governmental directives that govern various aspects of an organisation's operations, particularly in relation to employment practices, workplace safety, employee rights, and compliance requirements.  

Ensure adherence to local employment laws and regulations governing recruitment processes, including those concerning equal opportunity employment, data privacy, and labour rights, to maintain ethical and compliant hiring practices

Service Delivery
Drive service delivery across HCGS Operations. Ensure queries resolved accurately and timeously.

Continuous Improvement
Contribute to the update of Processes including SOP’s and WI’s.
Review and update of templates, communicate and enforce with business.

Administrate HR Information Systems:  HRIS, are software applications that manage and store human resources data. This data can include employee information, payroll, benefits, bursaries, training, and performance reviews.

Interpersonal Skills:  Communicate and interact with others. This includes a wide range of abilities, such as active listening, empathy, written and verbal communication skills, conflict resolution and teamwork.

Ethical Conduct:  Demonstrate integrity, honesty and accountability in all actions, decisions and interactions with others. Prioritize ethical considerations in their work ensuring fairness, transparency and respect for all stakeholders.

Payroll Knowledge and application:  Check payroll input to ensure accuracy and compliance.  Experience with SAP SuccessFactors and/or PaySpace will be advantageous.

Demonstrating proficiency in Microsoft Office  :  Ability to effectively utilize the various software applications included in Microsoft Office, such as Microsoft Word, Excel, PowerPoint and Outlook

Privacy of Information:   Maintain strict standards as it relates to personal and confidential information. Ensure no breaches of personal information

Human Resources policies, processes and taxonomy:  Understanding the structured framework of rules, procedures, and terminology governing human resources functions within an organization.

Regulatory compliance:  The adherence to laws, regulations, and guidelines relevant to employment practices and HR operations

HR Administration Processes:  Administrative operations encompassing the day-to-day tasks and processes that ensure the smooth functioning of the organisation's workforce.

Adhering to Principles and Values:  Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organisational and individual responsibility towards the community and the environment

Problem solving: Adept problem-solving skills when working with data to identify problem areas and assist in resolving these effortlessly

Ability to work with Complexity: Portfolio supports across functions e.g. EE support, Recruitment, Learning, benefits, ability to work across disciplines is important

Education: Minimum Matric, Diploma or Higher Certificate in HRM

Experience:

Minimum of 3 years in Human Resources administration within a corporate environment.

Understanding of and experience with Payroll and Benefit administration

Experience with HRIS is advantageous including SAP Payroll, SAP SuccessFactors, PaySpace

Key Competencies:

• Attention to Detail
• Delivering Results and Meeting Customer Expectations
• Working Under Pressure and with People
• Planning & Organising Skills
• Communication Skills
• Data Management