User Experience Designer

Purpose of the job: Conduct comprehensive research, design, and optimization of system applications and products to improve usability and deliver exceptional user experiences across the DetNet product range. Utilize expertise in human-computer interaction (HCI) elements and UX design principles to refine both mobile and PC software applications and physical system requirements.

Required outputs: Functional: 

• Produce creative and innovative design solutions that deliver a world-class user experience.
• Leverage insights and data, such as market analysis, customer feedback, user research, and analytics to ensure that products/services/solutions are designed around the user to deliver a first-rate experience.
• Design and develop User Interfaces by providing specialised input into the User Experience Design Phase.
• Conduct in-depth user research through site visits and customer interviews to understand the user’s pains, gains, and needs.
• Perform and document product/system analysis by creating user personas and stories.
• Identify potential product shortcomings from a user’s perspective.
• Create processes and paths to steer users to complete their desired tasks easily.
• Construct Wireframes to be handed over to the Visual Designer.
• Conduct usability studies and tests on products and systems.
• Adapt designs based on feedback from end users, stakeholders, and design leaders.
• Champion the importance of human-centred design and advocate for users in all products and systems.
• Align the user interface design to the relevant design standards and brand guidelines to ensure a consistent experience across DetNet’s product range.
• Create intuitive and useful solutions to solve the problems users face with Embedded, Web, Mobile, and Desktop Applications.

Requirements: Qualifications and Experience

• Relevant B-Com, B-Sc or B-IT or equivalent.
• 3 to 5 years’ experience in a User Experience Design environment.
• Knowledge of Human-Computer Interactions and principles is necessary.
• Theoretical knowledge and practical understanding of User Experience and User Interface design principles.
• Understanding of the broader UX design topics such as information architecture, psychology, emotional design, interaction design, and visual design.
• Knowledge of Adobe XD or Figma design studios.
• CorelDRAW & Adobe Photoshop knowledge is advantageous.
• Software Engineering Development lifecycle knowledge is advantageous.
• Ability to travel locally and internationally (valid passport).

Personal Attributes:

• Organisational skills
• Ability to work independently
• Ability to work in a team
• Ability to adapt to change
• Attention to detail
• Ability to multitask
• Critical Thinking

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