Human Resource Coordinator

Purpose of the job

To ensure the effective implementation of the Company’s medical aid administration and all other benefits to employees. To ensure the smooth day-to-day operation of the Human Capital department by handling essential administrative and transactional tasks throughout the employee lifecycle as part of the human resource function to ensure efficient and optimized  for continuous business operations.

Roles and Responsibilities

• To properly screen and advise healthcare/insurance service providers on all medical invoices / claims and present verified claims/invoices for approval by the Human Capital manager and payment in accordance with company policies to ensure efficiency and for continuous business operations
• To properly screen and advise employees on all medical claims and present verified claims for approval by the Human Capital manager.
• To assist in the development, implementation and management of the Company’s corporate social responsibilities (CSR) initiatives by focusing on the business catchment communities.
• To screen and validate employee requests for loans, bursaries, letters, and all forms of employee assistance and present verified requests for approval by management in accordance with company policies, practices and procedures to ensure excellent benefits administration
• To provide effective records keeping and filing services within the HR administration in accordance with company policies, procedures and best practice to ensure confidentiality and retrieval of information for management decision making.
• Assist in organizing employee engagement activities and HR events.
• Provide frontline support for employee inquiries and escalate issues where required.
• Ensure documents comply with HR policies and legal requirements.
• Process staff requests such as letters, certifications, and employment confirmations.
• Support leave administration and maintain accurate leave databases.
• Produce report on all areas timeously to ensure availability of credible information for audit processes and management decision making.
• To act as a reliever for the officer responsible for talent management & payroll, and the superintendent responsible for Training and Employee Relations to ensure continuous business operations.

Knowledge and experience

• Minimum of a BSc degree in Human Resource, Business Administration, Social Sciences/Arts or equivalent
• Minimum of 2 years’ experience in a Human Resource or related administrative role in a mining/explosives environment.
• Professional qualification/training in HR or benefits administration
• Good understanding of HR management concepts
• Understanding of the end-to-end employee lifecycle, including recruitment, onboarding, performance evaluations, and termination procedures.
• Good understanding of local labour legislation on occupational health and employee healthcare
• Conversant with the use of the relevant HR/payroll software (SAP, etc)
• Strong verbal and written communication skills
• Inter-personal/ diplomatic skills

Competencies

• Critical thinking and problem-solving
• High attention to detail
• High sense of confidentiality
• Emotional intelligence

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