Account Manager

Purpose of the job: To enable AECI Water to achieve its yearly growth targets through delivery of profitable and sustainable sales growth and customer retention in Welkom

Location: Welkom, Free State

Required outputs: Functional

• Implementing a region-specific safety strategy based on the principles of ZERO HARM which delivers compliance and behavioural change in the region;
• Responsible for delivering on the regional operating plan and business commitments with regards to ensuring that monthly, quarterly and annual sales budgets are met;
• Creating and executing new business growth strategies that ensures budget achievement and increased market share with a focus on projects that promote achievement of customer’s ESG and sustainability goals;
• Managing account profitability of existing Base Business;
• Mitigating the risk of customer attrition by building effective personal relationships with key senior customer stakeholders, ensuring that all aspects of Business Excellence are correctly applied and customer retention tools are implemented and used to its full effect;
• Leveraging other AECI company relationships where relevant in order to build strategic customer relationships;
• Managing a team of service delivery and operational employees towards achievement of regional budget expectations;
• Utilising AECI Human Capital tools for goal setting, employee development and performance management as well as by personal coaching and training;
• Responsible for living and demonstrating AECI’s BIGGER values.

Qualifications and expertise required (Must)

• Resides in Welkom
• Matric / Grade 12
• Degree or Diploma in commercial/business or technical field with > 5 years’ experience in similar level positions;
• A proven track record of related sales and growth generation achievements;
• Mining / Heavy industry / Process / Engineering expertise and related technical abilities / achievements;
• Extensive knowledge in cooling and boiler water treatment, liquid/solid separation, influent/effluent and membrane technologies;
• Ownership of key strategic relationships in the industry / geography;
• Must have knowledge and experience in Water and Wastewater Treatment systems;
• Must possess a high level of business acumen and understanding of financial management concepts;
• Above average computer skills – Word, Excel, PowerPoint;
• Must be in possession of a valid driver’s licence.

• Proven record in customer Account Management
• Established leadership skills
• Results orientated
• Excellent communication skills (written and spoken)
• Strong interpersonal skills with aptitude for building relationships with professionals of all organizational levels
• Excellent organizational skills
• Proven ability in problem-solving and negotiation
• Customer-centric mind-set
• Analytical thinking.
• Bold and innovative.
• Extensive knowledge in cooling and boiler water treatment, liquid/solid separation, influent/effluent and membrane technologies
• Deadline and result driven

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